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Frequently Asked Questions

Typical delivery time after payment is processed and confirmed

Telegram Stars delivery speed
Telegram Premium activation speed

Times are estimates based on completed orders, not guaranteed deadlines. Manual payment verification or review can add time before fulfillment starts.

What are Telegram Stars?
Telegram Stars are an in-app digital currency used to support creators and buy eligible digital content and services in Telegram.
How do I buy Telegram Stars on Salla Stars?
Enter the Telegram username and confirm the recipient account, then choose your Stars quantity and payment method. After creating the order, follow the instructions in the tracking window. For manual transfers, send the exact displayed amount and enter the reference number or transaction hash. Fulfillment starts after payment has been processed and confirmed.
What payment methods are available?
Checkout shows the methods available for your order and country. These may include InstaPay, Egyptian cash wallets, USDT, Web3 methods, Pi Network and Salla Token. Always follow the payment details shown for your current order.
Can I buy Telegram Stars or Premium with Vodafone Cash or InstaPay?
Yes, if local payment methods are available for your country, they will appear at checkout. Use the details for your current order and submit payment proof in the tracking window if requested.
Which USDT networks does Salla Stars support?
Checkout may offer USDT on BNB Smart Chain, TRON, Aptos, Solana or TON, or through Binance Pay and OKX, depending on availability. Check the exact network, destination and required amount before sending, and account for network fees.
Do I need my Telegram password to buy?
No. You do not need to enter your Telegram password or sign-in code. Select the correct username and confirm the recipient account card before proceeding.
How long does Stars delivery take?
The “Telegram Stars delivery speed” badge above shows the typical time when enough completed-order data is available. This estimate measures the time from confirmed payment to completed delivery; it is not a guaranteed deadline. Manual transfer verification or order review can add time before delivery begins.
How long does Telegram Premium activation take?
The “Telegram Premium activation speed” badge above shows the typical time when enough completed-order data is available. This estimate measures the time from confirmed payment to completed activation; it is not a guaranteed deadline. Payment verification or activation review can add extra time.
What is the minimum purchase?
The minimum purchase is 50 Stars. Available quantities and prices appear in the purchase form.
Can I buy for someone else?
Yes. You can top up your account or someone else’s using their Telegram username. Confirm the recipient account card before paying.
Is there a bulk discount?
Prices and offers may vary by quantity. Choose the number of Stars and check the final price shown for your order before paying.
What is Telegram Premium?
Telegram Premium is a paid subscription offering features such as higher upload limits, faster downloads and exclusive stickers. Available 3, 6 and 12-month plans are shown in the purchase form.
Is the service safe?
We do not ask for Telegram passwords or sign-in codes to fulfill an order. Check the username and amount, use only the payment details displayed for your order, and never share sensitive account credentials.
What if I paid but didn't receive my Stars?
First, open the order tracking window. For manual transfers such as InstaPay or USDT, submit the requested reference number or transaction hash; do not create another order for the same payment. The usual fulfillment time begins after payment is processed and confirmed, and verification or review can take extra time. If the delay continues, contact support with your order ID. Do not send the payment again before checking its status.
Can I get a refund after purchase?
Once Stars have been delivered or Premium has been activated successfully, completed digital services are not refundable. If you paid and your order has not completed, contact support with your order ID so its status can be reviewed.